Fight Back Against Debt Collector Harassment in Pennsylvania

Are You Being Harassed by Debt Collectors?

  • Do the phone calls never stop?
  • Are you getting threatening messages?
  • Has a collector contacted your familyemployer, or sent repeated lettersemails, or texts?

If any of this sounds familiar, you may be experiencing illegal debt collection practices—and you don’t have to put up with it. At The Law Office of Emily Gomez, LLC, we help Pennsylvania consumers stop the harassment and hold debt collectors accountable.

What Is Debt Collector Harassment?

Debt collector harassment occurs when collection agencies or creditors use abusive, threatening, or deceptive tactics to pressure you into paying. This may include:

  • Threats of arrest, lawsuits, or wage garnishment (even when untrue)
  • Calling before 8 AM or after 9 PM
  • Contacting your employer after being told not to
  • Refusing to validate a debt upon request
  • Using profanity or other derogatory language in communications
  • Reporting false information on your credit reports

These actions are against federal and state law—and you may be entitled to compensation.

The Laws That Protect You

Two key laws give you the power to fight back:

🔹 Fair Debt Collection Practices Act (FDCPA)

A federal law that limits what third-party collectors can do when collecting consumer debt.

🔹 Fair Credit Extension Uniformity Act (FCEUA)

A Pennsylvania law that extends similar protections against original creditors, in addition to debt collectors.

Both laws require collectors to:

  • Be honest about the debt
  • Provide accurate information in all communications with you
  • Treat you respectfully

If they don’t, you may be able to sue them and recover statutory damages, actual damages, and attorney’s fees.

 

You Have the Right to Respect and Fairness

It doesn’t matter whether the debt is valid or disputed—you have the right to be treated professionally and lawfully. If a collector is:

  • Threatening arrest or legal action without grounds
  • Contacting you at work after being told not to
  • Falsely inflating the amount you owe
  • Refusing to show proof that they legally own the debt…

…you may have a strong case for legal action.

 

How to Stop Debt Collector Harassment Today

📞 Call the Law Office of Emily Gomez at (412) 378-5854

We offer free consultations for clients dealing with debt harassment across Pittsburgh, Western Pennsylvania, and Central Pennsylvania.

Save voicemails, letters, emails, and texts—this is valuable evidence.
The sooner you act, the faster we can stop the calls and take legal action.

Under the FDCPA, if your rights have been violated, the debt collector—not you—may have to pay the legal fees.

 

Frequently Asked Questions (Debt Collector Harassment)

What qualifies as debt collector harassment?

Harassment includes repeated or threatening calls, false statements about the debt, contacting third parties, or using abusive language. These actions violate the FDCPA and FCEUA.

Can I sue a debt collector for harassment?

Yes. If a collector breaks the law, you can sue in federal or state court. You may recover up to $1,000 in statutory damages, plus any emotional or financial harm caused.

What kind of evidence should I keep?

Save voicemails, emails, texts, letters, and note the date/time of phone calls. This evidence is crucial in proving harassment and can significantly help your case.

Do I have to pay the debt if I sue the collector?

Suing a collector doesn’t erase the debt itself. However, it can stop illegal collection practices and in some cases lead to a settlement or dismissal of the debt.

How much does it cost to hire a debt harassment lawyer?

In many cases, if your rights have been violated, the debt collector pays your legal fees. We offer free consultations to determine if you have a case.

How to Stop Debt Collector Harassment: 7 Powerful Legal Steps That Actually Work

debt collector harassment

Understanding Debt Collection Harassment

What Is Debt Collection Harassment?

Debt collection harassment occurs when a creditor or collection agency uses aggressive, deceptive, or abusive tactics to force a consumer to repay a debt. While collecting a legitimate debt is legal, harassing a debtor is not. Common forms of harassment include repeated phone calls, threatening language, contacting your employer or family, or calling at inappropriate hours. These practices are not only unethical—they’re illegal under federal law.

Common Tactics Used by Harassing Debt Collectors

Debt collectors may NOT:

  • Demand an incorrect amount of money
  • Keep collecting after you tell them in writing to stop
  • Call you before 8 AM or after 9 PM
  • Threaten arrest, or threaten legal action they can’t take
  • Use profane or abusive language
  • Contact third parties about your debt

These scare tactics are designed to wear you down emotionally and pressure you into paying—even if the debt is in dispute or not yours.

Know Your Legal Rights Under the FDCPA

Key Protections Offered by the Fair Debt Collection Practices Act (FDCPA)

The FDCPA is a federal law designed to protect consumers from unfair, deceptive, or abusive practices by third-party debt collectors. Under this law, you have the right to:

  • Request written verification of the debt
  • Demand that collectors stop contacting you
  • Be free from threats or misleading statements
  • File complaints or lawsuits for violations

These protections are powerful tools for defending yourself and regaining peace of mind.

Examples of Violations You Should Watch For

  • Sending letters asking for incorrect amounts of money
  • Disclosing your personal financial information to anyone except you
  • Multiple daily calls to your cell or workplace
  • Using fake legal threats or impersonating government officials
  • Contacting you after you’ve requested in writing that they stop
  • Refusing to verify the debt in writing

If any of these happen to you, it’s time to take serious action.

7 Steps to Stop Debt Collector Harassment

1. Request Verification of the Debt

When a collector first contacts you, you have 30 days to request written verification before the collector will assume the debt is valid. By requesting verification, the collector must pause collection efforts until they respond with supporting documents.

2. Send a Cease and Desist Letter

If you don’t want to be contacted again, send a formal cease and desist letter revoking your consent to be contacted. Under FDCPA, they must comply—except to inform you of a lawsuit or that they are ceasing efforts.

3. Keep a Record of All Communications

Document every phone call, letter, voicemail, or email. Keep a log with dates, times, and summaries of conversations. These records are crucial if you decide to report them or file a lawsuit. If the collector has contacted a neighbor, family member, or other third party, ask for a statement from that person and add the information to your communications log.

4. Report to the CFPB or Attorney General

You can report harassment to:

  • Consumer Financial Protection Bureau (CFPB)
  • Federal Trade Commission (FTC)
  • Your state’s Attorney General

These agencies can investigate and take action.

5. Dispute Errors on Your Credit Report

If the debt is invalid or already settled, it may wrongly affect your credit. File disputes with all three major credit bureaus (Equifax, Experian, and TransUnion) at www.annualcreditreport.com, or at their individual websites. If a credit bureau fails to properly investigate, you may have claims against them for violating the Fair Credit Reporting Act (FCRA).

6. Consult a Consumer Protection Lawyer

An experienced attorney, like Emily Gomez, can help you understand your rights, gather evidence, and file a lawsuit if needed. Most consumer law attorneys offer free consultations and may take your case without upfront fees.

7. Sue the Debt Collector (At No Cost to You)

You can sue a collector for violating the FDCPA, at no up-front cost to yourself. It’s possible to
recover:

  • Up to $1,000 in statutory damages
  • Actual damages for emotional distress, lost wages, or other harm
  • Attorney’s fees and court costs

When to Contact a Consumer Protection Attorney

Why Legal Help Makes a Difference

Handling harassment on your own can be overwhelming. A consumer protection lawyer knows how to stop illegal activity, protect your credit, and hold collectors accountable.

What The Law Office of Emily Gomez Can Do for You

Based in Pittsburgh, PA, The Law Office of Emily Gomez focuses on consumer protection cases. Whether you’re facing debt collection threats or need help fixing credit report errors, Emily Gomez can advocate for your rights and peace of mind.

Resources for Reporting Debt Collector Abuse

Agency How to File a Complaint
CFPB consumerfinance.gov/complaint
FTC reportfraud.ftc.gov
PA Attorney General attorneygeneral.gov/submit-a-complaint

FAQs About Debt Collector Harassment

Can debt collectors call me at work or at night?

No. They cannot call you before 8 AM or after 9 PM, and they must stop contacting you at work if you tell them not to.

Is it legal for a debt collector to contact my family?

Yes, but only to locate you. Even then, they cannot discuss your debt with anyone else.

Can a debt collector threaten to sue me?

Only if they truly intend to sue. False legal threats are a violation of the FDCPA.

What should I do if a debt isn’t mine?

Dispute it in writing immediately and request verification. You are not responsible for someone else’s debt.

Conclusion: You Don’t Have to Face Harassment Alone

Debt collector harassment can take a serious toll on your mental and financial health—but you’re not powerless. By knowing your rights, documenting interactions, and getting legal support, you can stop the harassment and take back control of your life.

If you’re in Pennsylvania and need help, contact The Law Office of Emily Gomez, LLC for a free consultation at (412) 378-5854. You don’t have to go through this alone.

What our Clients Say

Courteous and Recommended

Emily S. Gomez, Esq. represented us in a Civil Suit by a debt collector. We are not exactly sure how we selected her, but we are glad we did. Ms. Gomez promised to refund her fee if she did not win our case. The case was “dismissed with prejudice,” which means it is gone for good. Ms. Gomez was very courteous and professional as well as sympathetic to our situation. We wholeheartedly recommend her legal services .

Affordable and a Winner

Emily helped me with a case, she was easy and comfortable to talk to. She understood my problem, she was sympathetic and professional. She explained to me all the legal matters that I did not understand and gave me feedback frequently. She gave me possible outcomes and reassured me all the way. The case resolved quickly and at the end of it all she won the case. Her payments were also reasonable and worth every penny !! I would highly recommend her!

Professional and Convenient

Emily Gomez was very helpful, professional, she handled my case and won it without my presence in court. She is very attentive and understanding. She communicates with her clients on timely manner. It was such a pleasure working with her